Latest Event Updates

Meet #UMBSocial Speaker – Brian Gladstein

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1.  Tell us a little about yourself and your background?

I have an 18-year background in B2B software, working primarily at startups with a couple larger companies mixed in there. I started out as a developer but quickly moved into product management and marketing functions as I realized that I enjoyed talking to customers. For the past few years I’ve been running my own business called Explorics which helps companies become champions of their customers, promoting them and in turn encouraging acts of loyalty and advocacy – something really important in today’s buying process.

2.  When did you start to work in social media?

Social media became a big part of my career in 2008 when I launched my first company called Ticklr, which was like a news feed for your professional address book before those features were incorporated into LinkedIn. We were an unfortunate casualty of the Great Recession, but the work we did there has been hugely important to my career ever since.

3.  How does a typical work day of you look like?bmg-event-photo-e1359064564318_1

As a business owner my days vary immensely. I run all our sales and marketing – so I’m often networking with potential clients or speaking at events like Social Media Days. Other days I’m deep in our clients’ projects, making sure things are on track and we are exceeding expectations. The highlights of my days are working with the fantastic team at Explorics.

4. Do you have a role model in social media. Someone who inspires you?

I’ve always been inspired by Seth Godin – specifically the way he communicates such meaningful information in small, digestible amounts. I could go on, but that would violate the whole point of this answer.

5. What is the hardest thing about social media?

Social media – especially for business – works best when there is dialog involved. Keeping that dialog alive, relevant, and personal across a broad base of connections – especially when there are a million other things to do – can be incredibly challenging.

6. What do you see as some up-and-coming trend in social media?

Video. Vine is just the beginning, but short bursts of video will become more and more common over the next 12-24 months.

7. Can you name us a brand or company that you admire for their great social media strategy/execution?

I really like BostInno – I find their articles are tweetable and shareable, especially in the local Boston context. It’s a great source of engagement.

boston inno

8. Did you make any social media mistakes in the past or is there anything you would avoid in future?

I’ve been lucky in that I haven’t done anything egregious, but the biggest mistake I make, especially when I get busy, is ignoring my social media relationships for a long time. Fortunately you can always come back to social media and pick up where you left off. You’ll have lost momentum, but people have short memories and it doesn’t take long to get back in the swing of things.

9. To be successful in social media, you need to ….?

Know your audience ­­– collectively and individually.

10. What is your favorite book and why?

I’d probably go with Guns, Germs, and Steel by Jared Diamond. While I may not agree with everything stated in the book, I find Diamond’s logic about how environment influences society to be extremely compelling.

11.  What is your favorite quote?

“87% of statistics are made up on the spot.” I have no idea who said it first, but it always gets a laugh and proves a point: just because someone presents data, doesn’t mean you have to trust it!

12.  What is your favorite movie and why?

There was a time I knew every line to Ghostbusters. Every. Single. Line.

13.  Is there anything else you would like to add that I haven’t included?

When it comes to social media, understand what your objective is. Choose your social networks, forums, and strategy based on something that is meaningful to you – because that’s the best way to ensure that you will keep it going. For example, don’t feel that you have to be all over Pinterest just because it’s there. If your audience is there, get involved. If not, focus your efforts somewhere else.

14.  Where can we find more about you and you work?

Come visit our blog at http://www.explorics.com/blog, and follow @explorics on Twitter.

explorics

If you would like to register for the May 14th UMB Social, please visit this link.  Seats are limited, and they are selling out quickly.

Meet #UMBSocial Speaker – Dr. Sherry Pagoto

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Dr. Sherry PagotoDr. Pagoto is a great friend of UMB Social, and we are excited that she is scheduled to speak at our 4th #UMBSocial on May 14th.  Enjoy!

1. Tell us a little about yourself and your background? 

I’m an Associate Professor at the University of Massachusetts Medical School and a clinical psychologist by training.  My work is primarily in research but I also see patients and teach courses on research methods and team science.  My research is focused on obesity and cancer prevention. In my research, I have been examining how to leverage mobile technology and social media as ways to improve public health. 

2. When did you start to work in social media? 

I launched a patient-oriented weight loss blog at FUdiet.com and joined Twitter 3 years ago. I became fascinated by all of the patient communities on social media. This inspired me to research the role of social media in health behavior change as well as how social media can be leveraged to conduct preventive counseling and disseminate public health campaigns. Because academics have been slow to embrace social media I now conduct social media workshops around the country for academics and health care professionals. Check it out:http://www.fudiet.com/training-workshops/ 

3. How does a typical work day of you look like? 

I spend a lot of time writing grants and manuscripts so I can be found pecking away at my computer at home, a café, or in my office.  Otherwise I’m taking conference calls, in research team meetings, or teaching a class. I sneak out for at least one hour every single day for exercise.  I travel a fair bit to give talks, go to conferences, and collaborate with colleagues.  

4. Do you have a role model in social media. Someone who inspires you? 

My favorite blogger is Dr. David Katz because he is one of few who has the perspective of both a researcher and clinician and who is not promoting a personal agenda. 

5. What is the hardest thing about social media? 

People who have no real training or expertise who pose at experts. I also wrote a blog post on KevinMD.com about the downsides to participating in social media.

6. What do you see as some up-and-coming trend in social media? 

I am fascinated by “peer-to-peer healthcare” a trend in which patients are using social media to connect with other patients as well as health care providers and organizations in an attempt to educate themselves about their health. 

7. Can you name us a brand or company that you admire for their great social media strategy/execution? 

The Mayo Clinic is certainly a leader in health care social media. 

8. Did you make any social media mistakes in the past or is there anything you would avoid in future?

My biggest mistake is disobeying my best friend’s advice: “In the face of invincible ignorance, walk away.”  I have gotten sucked into fruitless debates.  I am learning when to walk away though.  

9. To be successful in social media, you need to ….? 

Engage. 

10. What is your favorite book and why? 

I loved the Marie Curie biography written by her daughter Eve Curie.  Madame Curie is a rare example of a monumental achiever who has genius, integrity, and grace. 

11. What is your favorite quote? 

“It’s not one thing or the other, it’s all things all at once.”  Gary Lightbody

12. What is your favorite movie and why? 

Any movie that makes me feel something, think differently, and want to talk about it for hours. This describes my favorite people too.

13. Where can we find more about you and you work?

Here is my About Sherry page on my blog:http://www.fudiet.com/about/ and my university webpage: http://profiles.umassmed.edu/profiles/display/129746

 

3 Reasons You Should Absolutely Be Interested In Pinterest

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social mediaGuest post by Julia Campbell 

If you market your brand online, there is a good chance you have heard of the third most popular social networking site – Pinterest.

The photo and video sharing site is exploding in popularity. It has 70 million users, has registered over half a million business accounts and gets 2.5 billion page views per month. Whoa!

Note: Before jumping on any social network, your nonprofit should think about overall fundraising and marketing strategy and staff capacity first, and the tools second (Pinterest is a tool, not a strategy).

That being said, there are many compelling reasons why you should at least be interested in the fasting growing social network out there.

Here are my top three reasons why your brand should absolutely be interested in Pinterest:

  1. Pinterest is growing leaps and bounds. While 71% of online adults use Facebook and 22% use LinkedIn, 21% use Pinterest (more than Twitter at 18% and Instagram at 17%). It’s driving more web traffic to online publishers than Twitter, LinkedIn and Reddit combined.
  1. Pinterest is where the women are. As a general trend, women make up more of the population on most social net working sites – but they make up 80% of active users on Pinterest.

Women at virtually every income level are the driving forces behind household spending. When they give to charity and purchase brand products, they are more likely to spend more and be more loyal to brands.

  1. Pinterest is aspirational, not of the moment. What we pin reflects what we covet, what moves us, what we desire, who we want to be.

It works more like a Vision Board, rather than an off-the-cuff, in-the-moment statement of what we are eating or where we are hanging out. 

Of all the social networks out there, Pinterest posts (called pins) last much longer. Pinterest pins have a half life of over one week! (A tweet is 5-25 minutes; 80 minutes for a Facebook post.)

People pin photos on Pinterest to share with friends and to save for later.

Personally, I pin things that I want to remember and refer to later – fun ideas for crafts and gifts, things to do, articles to read.

You can’t save Facebook posts or tweets (other than the favorite function). In this way, Pinterest is unlike every other social network.

Do you want to learn more ways that you can use Pinterest to promote your brand?

Join me and dozens of other social media experts on May 14th for a day devoted to social media!

In my session, Marketing Your Brand On Pinterest, you will learn why your brand needs to get on Pinterest, now; the difference between a personal profile and a Company profile; examples of brands are kicking butt on Pinterest and why; the nuts and bolts of viral pinning; the qualities of a highly re-pinnable image; ways to integrate your efforts with your other social media platforms.

 

Meet #UMBSocial Speaker – Dan Morris

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Dan Morris teaching Dan Morris will be joining us on May 14th as one of our featured speakers, and we were lucky enough to get him to sit down for this interview.  

Meet Dan!

1. Tell us a little about yourself and your background?

Dan R Morris, founder of Blogging Concentrated, a nationwide blogging workshop series for Advanced level Bloggers, has been working in the online space since 2004. His career began in the infomercial world helping convert traffic driven from TV and Radio spots into online customers. He has since worked with hundreds of bloggers on perfecting their online revenue strategy utilizing the tools of social media, SEO and web copy.  

2. When did you start to work in social media?

I joined Twitter in 2008 because I’d been driving traffic to the web via TV informercials and needed to figure out the social media side before I got caught behind. It seems now I might have been ahead.

3. How does a typical work day of you look like?

I’ve got 4 kids who have no problem waking me when they wake. . . so sometimes it is 6. Other times my wife intercepts and I get to sleep till 9. Much of the morning is putting out fires, engaging and answering email. 

Then the afternoon I work on the to-do list, run mastermind groups for people who want to get better online. Some days I drive to my parent’s house (because it is super quiet) and will record website review videos or work on curriculum development for my university clients. 

Then after the kids go to bed about 10 I really get the hard core work done till 2:00 a.m. or so. That’s my favorite part of the day.

4. Do you have a role model in social media. Someone who inspires you?

I love how Gary Vaynerchuk creates buzz

I love what Phillip DeFranco does with video and

I love how Frank Kern crafts sales funnels

And I love Robert Cialdini’s research

5. What is the hardest thing about social media?

Revenue production. It’s easy to stay busy, hard to stay focused and purposeful.  

6. What do you see as some up-and-coming trend in social media?

At some point in time I believe the services that manage all social media outlets will take over. Going from Facebook to Twitter to Digg to FoodGawker to Reddit is ridiculous.

7. Can you name us a brand or company that you admire for their great social media strategy/execution?

Apple. Survive and prosper without it. They are a antastic example because they aren’t doing something just to do it. Serve serve serve your audience at all times.

8 Did you make any social media mistakes in the past or is there anything you would avoid in future?

The biggest mistake is thinking that your time is free. Even if you have time to be on Twitter, someone else (like your spouse) is sacrificing time being with you. If you’re not producing results, you’re abusing the time of friends and family.

9. To be successful in social media, you need to ….?

Serve. Serve. Serve. 

10. What is your favorite book and why?

American Ground: Unbuilding the World Trade Center by William Langewiesche

It has nothing to do with social media, but it is an unbelievable tale of project management at its most crazy. Fantastic read. 

11. What is your favorite quote?

There is no should. – Dan R Morris  (that is totally narcissistic but I say it more than anything) 

Blogging Concentrated

 

12. What is your favorite movie and why?

Il Postino. I absolutely love the depth of character, the simplicity, the music. Makes me happy. 

13. Is there anything else you would like to add that I haven’t included?

I am an Ironman Triathlete (on hiatus) with plans to someday do the Swim Around Key West.  

14. Where can we find more about you and you work? 

Twitter – @DanRMorris

http://bloggingconcentrated.com 

http://lettersfromdan.com

Meet #UMBSocial Speaker – Noah Freeman

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Noah Freeman - Social Fulcrum Noah specializes in social media marketing & ad optimization and works across the firm to support analytics, customer reporting and optimization. Prior to joining Social Fulcrum, Noah built his own Facebook marketing agency. Outside of work, Noah chases his two children and races in Ironman Triathlons.

 1. Tell us a little about yourself and your background? –

 I had a previous career in quantitative finance, and for the past few years have been bringing my quantitative, testing based approached to online customer acquisition.

2. When did you start to work in social media? 

2 years- I started working with my first client on Facebook social, content and paid marketing, and grew the business from there. 

3. How does a typical work day of you look like? 

At a small but constantly growing agency, there’s no such thing as typical! However at any given day/time, you might find me teaching a course on paid placements, meeting with potential clients, setting up conversion tracking for a new project, and/or optimizing an existing Facebook campaign to lower our clients’ cost-per-acquisition. I spend a lot of time drilling down into the minute details of a Facebook Advertising campaign looking for ways to boost its performance, but spend just as much time outside of the office, educating people on what we do.

4. Do you have a role model in social media. Someone who inspires you? 

My social media role model would probably be Gary Vaynerchuk. His small agency has seen amazing success, and he “gets” social in a way that many other “experts” do not. I love his books; particularly how he focuses equally on engagement (which is great) and sales (even better).

5. What is the hardest thing about social media? 

The hardest thing about social media is the need to very quickly adapt to the changes that take place on a regular basis. Algorithms change, best practices change, Facebook Advertising feature change, new platforms become popular, etc. Always being up-to-date on the newest announcements and updates, and being able to pivot client campaigns accordingly in real-time, is a big part of my job.

6. What do you see as some up-and-coming trend in social media? 

The biggest and most relevant trend right now is the movement away from a free or all-organic approach. Advertising options on the most popular platforms have been around for a while, but amidst algorithm changes and an increasingly noisy social media space, its become that much harder to reach people, let alone convert them, without paid promotion. Where advertising and social media marketing were previously separate, the two need to support one another in order for brands to see success online.

7. Can you name us a brand or company that you admire for their great social media strategy/execution? 

Gotta love Oreo! I know that their awesome display of real-time marketing during Super Bowl XLVII is old news by now, but that move was genius and speaks volumes about the culture and pace of their marketing department. In general, Oreo consistently creates perfectly on-brand content for their social media channels that is native to the particular platform (e.g. you won’t see them posting the exact same thing on Facebook and Twitter – so important!) and communicates to their customers that Oreo really gets them.

8. Did you make any social media mistakes in the past or is there anything you would avoid in future?

The biggest thing I would avoid, and recommend that others avoid, in the future is putting all your social media eggs in one basket – or relying too heavily on social media to begin with. Don’t get me wrong – social media is a great way to connect with prospects, keep them engaged, and drive conversions. But we don’t own our social media channels or audiences, and are pretty much always at the mercy of these platforms when it comes to any changes they may implement that make it harder to communicate with customers. A good way to protect yourself and/or your brand against this is to try to convert your social media followers to newsletter subscribers, because this is a list you’ll always own and have control over.

 9. To be successful in social media, you need to ..?

To be successful in social media, you need to understand the primary reasons why people use social media (hint: it’s not to buy your products). People use social media to watch funny cat videos, share photos of their friends, and ultimately communicate something about themselves. So you must be able to implement social media marketing in a way that seamlessly contributes to this user experience; not interrupt or distract from it. 

10. Where can we find more about you and you work?

LinkedIn

www.socialfulcrum.com